Key Facts Statement

The product is a digital wallet issued by Al Maryah Community Bank LLC (A Specialized Bank Licensed by the Central Bank of UAE) for UAE residents. The digital wallet helps customers perform all daily financial transactions such as sending, receiving, requesting, and paying money quickly, securely, and at their convenience. All money transaction needs are in one app – the most advanced digital wallet in the UAE.

Product Name & Description	Mbank Wallet
Product Details	Digital wallet for UAE residents to perform all daily financial transactions
Product Name & Description Product Details Eligibility	Mbank Wallet Digital wallet for UAE residents to perform all daily financial transactions UAE residents above 18 years old
Product Name & Description Product Details Account Currency	Mbank Wallet Digital wallet for UAE residents to perform all daily financial transactions AED
Product Name & Description Product Details Minimum Balance	Mbank Wallet Digital wallet for UAE residents to perform all daily financial transactions Not Applicable
Product Name & Description Product Details Maximum Limit	Mbank Wallet Digital wallet for UAE residents to perform all daily financial transactions AED 25,000

Key Features:

Ability to send, receive, and request money instantaneously from/to other Mbank Wallet holders.
Ability to send, and receive domestic fund transfers to any UAE bank using an IBAN.
Ability to send instant international remittances with competitive rates (powered by Lulu Exchange).
Ability to buy digital vouchers or send them as a gift.
Ability to withdraw cash without a card at any of Mbank’s ATMs.
Ability to withdraw cash using the Emirates ID at any of Mbank’s ATMs.
Ability to pay utility bills (coming soon).
Ability to top up the wallet using Mbank Cash Deposit Machines.
Ability to top up the wallet using domestic cards (coming soon).
Ability to transfer salaries to Mbank Wallet.
Ability to have a Debit Card and use it to withdraw cash, at merchants for online transactions (coming soon).
Ability to initiate purchases at designated merchants by scanning a QR code.

Additional Information
Additional Information The Bank reserves the right to amend its Terms & Conditions, with a 60-day prior notice to the Customer.
Additional Information The Bank’s Terms & Conditions (including any relevant applications and documents) shall be read and implemented in line with this KFS.
Additional Information The Customer can contact the Bank for any inquiries, assistance, or suggestions at any of its branches or by contacting 600 57 1111 or info@mbankuae.com.
Additional Information The detailed Terms & Conditions are provided on the Bank’s website Terms & Conditions – Consolidated https://www.mwallet.ae/terms-conditions/.
Additional Information For any complaint, the Customer can email complaint@mbankuae.com.
Additional Information The Customer shall submit to the Bank all forms, documents, and evidence relating to the issuance of Mbank Wallet that the Bank may require, in form and substance satisfactory to the Bank.
Additional Information It is the Customer’s responsibility to always provide the Bank with an up-to-date postal address, mobile telephone number, and electronic mail address and to notify the Bank of any change of contact information previously provided to the Bank.
Additional Information This Key Facts Statement shall be governed by and construed in accordance with the federal laws in the United Arab Emirates. Any dispute concerning the interpretation of these Terms & Conditions shall be submitted to the exclusive jurisdiction of United Arab Emirates courts.

Warnings !!
Warnings !! Mbank may suspend or cancel the access of Mbank Wallet if conduct is found unsatisfactory or against the Bank’s Compliance Policy and/or Central Bank of the UAE Regulations.
Warnings !! Consequences for failing to meet the Bank’s Terms & Conditions at any point either before or during the Customer’s relationship may lead to the rejection of the request/service as deemed suitable by the Bank.

Product Name & Description	Mbank Wallet
Product Name & Description Product Details	Mbank Wallet Digital wallet for UAE residents to perform all daily financial transactions
Product Name & Description Eligibility	Mbank Wallet UAE residents above 18 years old
Product Name & Description Account Currency	Mbank Wallet AED
Product Name & Description Minimum Balance	Mbank Wallet Not Applicable
Product Name & Description Maximum Limit	Mbank Wallet AED 25,000

Key Features:

Ability to send, receive, and request money instantaneously from/to other Mbank Wallet holders.
Ability to send, and receive domestic fund transfers to any UAE bank using an IBAN.
Ability to send instant international remittances with competitive rates (powered by Lulu Exchange).
Ability to buy digital vouchers or send them as a gift.
Ability to withdraw cash without a card at any of Mbank’s ATMs.
Ability to withdraw cash using the Emirates ID at any of Mbank’s ATMs.
Ability to pay utility bills (coming soon).
Ability to top up the wallet using Mbank Cash Deposit Machines.
Ability to top up the wallet using domestic cards (coming soon).
Ability to transfer salaries to Mbank Wallet.
Ability to have a Debit Card and use it to withdraw cash, at merchants for online transactions (coming soon).
Ability to initiate purchases at designated merchants by scanning a QR code.

Additional Information
Additional Information The Bank reserves the right to amend its Terms & Conditions, with a 60-day prior notice to the Customer.
Additional Information The Bank’s Terms & Conditions (including any relevant applications and documents) shall be read and implemented in line with this KFS.
Additional Information The Customer can contact the Bank for any inquiries, assistance, or suggestions at any of its branches or by contacting 600 57 1111 or info@mbankuae.com.
Additional Information The detailed Terms & Conditions are provided on the Bank’s website Terms & Conditions – Consolidated https://www.mwallet.ae/terms-conditions/.
Additional Information For any complaint, the Customer can email complaint@mbankuae.com.
Additional Information The Customer shall submit to the Bank all forms, documents, and evidence relating to the issuance of Mbank Wallet that the Bank may require, in form and substance satisfactory to the Bank.
Additional Information It is the Customer’s responsibility to always provide the Bank with an up-to-date postal address, mobile telephone number, and electronic mail address and to notify the Bank of any change of contact information previously provided to the Bank.
Additional Information This Key Facts Statement shall be governed by and construed in accordance with the federal laws in the United Arab Emirates. Any dispute concerning the interpretation of these Terms & Conditions shall be submitted to the exclusive jurisdiction of United Arab Emirates courts.

Warnings !!
Warnings !! Mbank may suspend or cancel the access of Mbank Wallet if conduct is found unsatisfactory or against the Bank’s Compliance Policy and/or Central Bank of the UAE Regulations.
Warnings !! Consequences for failing to meet the Bank’s Terms & Conditions at any point either before or during the Customer’s relationship may lead to the rejection of the request/service as deemed suitable by the Bank.

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